AMS Services

Academic Grievance Centre
Bikes and Boards Logo
Common Ground Coffeehouse Logo

Academic Grievance Centre

The Academic Grievance Centre is the place to go if you have any questions or concerns about academic grievances, discipline, or regulations. The volunteers that work in the centre, located in room 26 of the JDUC, are very knowledgeable about the academic policies of the university and can be a resource and support if you have a problem or simply need someone to listen.
Tel: (613) 533-6434
Location: John Deutsch University Centre – Room 026

Bikes & Boards

We are a repair shop that focuses on basic repairs for commuter, road, hybrid and mountain bikes as well as skate boards and long boards, while focusing on the promotion of social, environmental and economic sustainability through its internal operations and community outreach programming.
We provide access to our tools for a small fee so if you know how to fix it but just don’t have the right wrench, we’ve got you covered! Throughout the year we will have a selection of refurbished bikes and new longboards for sale so keep your eyes peeled for your perfect match! Bike parts and accessories such as tubes, locks, lights and bells are also available for purchase.
Tel: (613) 533-6000   x 78043
Location: John Deutsch University Centre – Room 046

Common Ground

The Common Ground is a student-run coffee shop offering a wide variety of espresso-based drinks, iced drinks, bagels and cream cheese, sandwiches, and baked goods.  The Common Ground proudly brews fair trade organic coffee from the Kingston-based company Multatuli.
Located on the 2nd floor of the Queen’s Center, Common Ground staff invites you to study and hang out in their lounge.  Our lounge space can be used for studying, hanging out with friends, grabbing lunch, or can even be booked for events!
And be sure to drop by The Brew, by Common Ground in the Upper JDUC (by Tricolour Outlet) to pick up a coffee, tea, or baked good on your way to class!
Tel: (613) 533-3109
Location: Queen’s Centre – Second Floor

The Earth Centre Logo
AMS Food Bank Logo
Helping Young People Excel Logo

Earth Centre

The Earth Centre offers Queen’s students, faculty and community members an opportunity to transform their environmental concern into positive action through green consumerism and innovative discussion. The Earth Centre grants the Queen’s community convenient access to wholesale, at-cost environmentally-friendly products and information through its expanding library.
The Earth Centre encourages students to engage in positive dialogue about the environment through exposure to new information and opinions on environmental topics.
Location: Queen’s Centre (ARC) – A607

Food Bank

Located in McGillivray-Brown, the AMS Food Bank serves confidential and non-judgmental food service to members of the Queen’s community. We are a non-profit organization which aims to provide our clients with food services in the most comfortable environment possible. We operate mainly on donations as well as an opt-outable student fee from both the AMS and the Society for Graduate and Professional Students. As a non-profit organization, we aim for our funds to be put towards the upkeep of the Food Bank itself in the purchasing of fresh fruits, vegetables, milk and other items on a weekly basis.
The Food Bank provides a reliable and confidential service to ensure that Queen’s students can be healthy and productive as they pursue academic achievement. We also seek to address the underlying causes of poverty so as to alleviate, and ultimately eliminate poverty amongst Queen’s community members. The centre also works closely with other relevant organizations in the Queen’s and Kingston community.
Tel: During Operating Hours: (613) 533-6972 Outside Operating Hours: (613) 533-6000   x 74816
Location: John Deutsch University Centre, Room 343

Helping Young People Excel (HYPE)

We are a volunteer group that offers free tutoring to high school students in the Kingston area. We cover subjects from Math and Science to English and French to History and Geography – whatever subject you need help with, we have a university student who is ready to help you!
HYPE offers two services. Our in-school service is held after school from 2:45-3:45. A group of Queen’s tutors are always ready to help whoever comes – this is a drop-in service, no registration necessary! For the dates and times we will be at each school please contact us by emailing us at the address below.
Our private service offers one-on-one tutoring to high school students on Queen’s campus with a university student. When you fill out our online form with your information, we match you with a Queen’s student who is an expert in the subject you need help with. We then give you each other’s contact information and from there the two of you coordinate when and where to meet.
All of our services are free!
Private Tutoring: Hype Request Form

Holiday Housecheck Logo
HRC Logo
Peer Support Centre

Holiday Housecheck

Holiday Housecheck is a free service for any student at Queen’s. Running over the winter holidays and the summer months of May, June, July, & August, participants will regularly have their mail collected and full exterior inspections conducted on their home. Staff ensure doors are closed and locked, windows are closed and intact, and examine the premise for signs of break-in.
Tel: (613) 533-6000   x 77605
Location: John Deutsch University Centre – AMS front desk<
Submit your house here!

Housing Resource Centre

The Housing Resource Centre offers support for students who are experiencing a conflict with a landlord or housemate in a safe and confidential space. Trained student volunteers can also answer questions and provide information on property standards, leases, tenant rights, house hunting, home security, and more.
Tel: (613) 533-6434
Location: John Deutsch University Centre – Room 026

Peer Support Centre

The Peer Support Centre (PSC) is comprised of a dedicated group of trained student volunteers, here to offer social and personal peer-based support to students at Queen’s University. The centre provides a safe and confidential environment where you are encouraged to speak with one of our empathetic volunteers. We are here to offer support for any and all issues and can connect you with resources you may not have been aware of.  No concern is ‘too diverse’ or ‘too small’.
There are a number of ways to get in contact with the Peer Support Centre such as phoning in or dropping by. We are located in room 34 of the JDUC (facing the Publishing and Copy Centre, turn right and walk to the very end of the hallway).
Tel: (613) 533-6000   x 75111
Location: John Deutsch University Centre – Room 034
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Queen's Journal Logo
Queen's Pub Logo

Publishing and Copy Centre

The Publishing & Copy Centre (P&CC) is an entirely student-run service for all your photocopying and printing needs.
The P&CC mission statement, “To provide the Queen’s community with exceptional document and finishing solutions at competitive prices with trusted quality” really says it all.
The management and staff at the P&CC will work hard to help you complete your publishing projects efficiently, effectively, and affordably – all while in a fun, welcoming environment.
Tel: (613) 533-6543
Location: John Deutsch University Centre – Lower Ceilidh

Queen’s Journal

The Journal is one of Canada’s oldest student newspapers, founded in 1873. The Journal is both your voice and your source for news in the Queen’s community. Students interested in writing or taking photos for The Journal or who want to know about how the paper is run should email the section of their choice
Anyone wishing to write an opinion piece or send a letter to the editors should email:
Anyone wishing to advertise in the Journal should email:
Tel: Editorial: (613) 533-2800 Business: (613) 533-6711
Location: 190 University Avenue

Queen’s Pub

Since 1977, the Queen’s Pub (QP) has been a tradition here at Queen’s University. Our relaxed atmosphere and great tunes will always keep you coming back. Come try our delicious menu with vegetarian options, a multitude of beers, or our fine wines and cocktails.
Whether you’re using the Pub to meet a study group or watch sports on our HD flat screen TVs, our staff will always make your visit the best it can be. Come in and get acquainted with the only pub you’ll ever need. Cheers!
Tel: (613) 533-2740
Location: John Deutsch University Centre – Upper Ceilidh

Queen's Student Constables Logo
Student Life Centre Logo

SMART (Student Maintenance & Resource Team)
provides property maintenance and community clean-up services to students, landlords, and other members of the Kingston community living in and around the University District. SMART focuses on lawn care and garbage removal for their contracted clients throughout the summer months. As students begin to arrive in the fall, SMART expands its role in ensuring that the University District is clean and safe. They host regular community-wide clean ups, paying particular attention to the busy times of the year, such as Orientation Week, Homecoming, Halloween, and St. Patrick’s Day. SMART strives to continue building a positive relationship between students and the Kingston community, so if you see them out working in their sky blue SMART shirts, be sure to stop and say hello!
Tel: (613) 533-6000   x 75685
Location: John Deutsch University Centre – 020


Queen’s Student Constables
The Queen’s Student Constables is a peer to peer security service that embodies the unique idea of students being responsible for students. The Queen’s Student Constables are made up of Queen’s students, just like you, who wish to make a difference in the Queen’s Community.
Queen’s Student Constables work to keep everyone safe by upholding the AMS and universities rules and regulations at sanctioned events and venues around campus. As students, Student Constables understand that everyone wants to have a good time, but need to do so in a safe environment.
Tel: (613) 533-2734
Location: John Deutsch University Centre – 037

Student Life Centre

 The Student Life Centre is comprised of the John Deutsch University Centre (JDUC), 51 Bader Lane (Grey House), MacGillivray-Brown Hall (MacB), MacCorry student street and the Queen’s Centre. Collectively these buildings provide over 10,500 sq m. of assignable space and facilities for student community governance and operations. Additionally, these buildings collectively constitute the principal location for the essential student focused programs and services including: faculty societies, student clubs and organizations, greater Queen’s and Kingston community groups, a wide range of entertainment and retail product and services, and a various student focused student organizations and university administration.
Tel: (613) 533-2794
Email: slc@ams.queensu.c
Location: John Deutsch University Centre – By Front Entrance

Studio Q Logo
The Underground Logo
The Tricolour Outlet Logo

Studio Q

Studio Q is a student-run service, operated by the Alma Mater Society of Queen’s University.
We offer professional design, photography, video, and broadcasting services. As well, we proudly produce the Tricolour Yearbook & Agenda and livestream the Queen’s Gaels home games.
We’d love to work with you!
Tel: (613) 533-2738
Location: John Deutsch University Centre – Room 032

The Underground

Unique doesn’t begin to describe the experience of our on-campus nightclub. Versed in years of tradition since its open in 1976, the Underground has seen many students and alumni walk through its doors. United with the Queen’s pub under the AMS Pub Services (otherwise known as TAPS), the Underground is the only student operated club in the country.
We offer a level of acceptance and warmth that is unparalleled in the Kingston community. It doesn’t matter what faculty you are from, The Underground welcomes all students who are invested in making each night special.
The Underground is open two nights a week featuring 3 young and aspiring DJs. At Throwback Thursday, sing along to the songs you loved but forgot about. Underground Saturdays offers a nightclub experience with a house party vibe, featuring Top 40 and Hip Hop music with a twist, blending beats with the current hits you know and love.
Tel: (613) 533-2740
Location: 87 Union Street

Tricolour Outlet

Tricolour Outlet is your campus one-stop shop that can satisfy any student’s needs. Whether you’re looking to buy some Queen’s clothing or merchandise to show off your Gael spirit, textbooks and school supplies to keep up in class, or bus tickets to go home for the weekend (Toronto, Montreal, Ottawa, or Toronto Pearson Airport), Tricolour Outlet is the store for you.
Located in the upper ceilidh of the John Deutsch Center (JDUC), we also offer custom clothing or buttons orders and offer bus chartering services, allowing you to design your own Queen’s merchandise and experiences! Looking to pick up the latest concert and event tickets? We carry them!  Finally, Tricolour Outlet enables you to consign (sell) your old textbooks to other Queen’s students, enabling you to both make and save your money.
Tel: (613) 533-2120
Location: John Deutsch University Centre – Upper Ceilidh

Walkhome Logo


Walkhome is a student-run safety service at Queen’s University in Kingston, Ontario. We provide safe walks to students both on campus and within the Kingston community. We are a completely anonymous and confidential service, so our staff members do not wear any clothes identifying them as a Walkhome team.
We are inclusive to all students on campus, no matter your year or faculty. When you request a walk, teams of one male student and one female student will accompany you to a destination of your choosing. Whether you want enjoyable conversation, friends for your walk, or even someone to share with, Walkhome is the place to call!
Tel: For a walk: (613) 533-9255 Questions: (613) 533-6000   x 75061
Location: John Deutsch University Centre – Lower Ceilidh

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